Which Social Media Tools Would Be Best?

Social media operation is quite counterintuitive work. It seems like anyone could do it: post something (anything!) on social media, chat with people, search for content ideas, and fill your company’s social media account with content without context. Sounds like a job for a child of today’s time.

However, if you seriously look for ROI to generate, this isn’t enough.

It may look straightforward, but it’s almost impossible to make social media campaigns effective without adequate resources - namely, money, planning, talented people, and the right tools for the work. This post will focus on social media tools.

These tools helped me a lot in various projects for many years. I’ve divided them into three categories according to the most important social media tasks.

A. Tools For Social Media Management

These social media management tools are the ones that help you manage the process that any social media campaign wants. They make the route easier, more organized, less bumpy, and, therefore, more effective. Here are a few from my list of favorites.

1. IFTTT

So you’ve prepared and scheduled posts as part of the content curation task. What’s next? To automate everything that comes before and after (and in between). That’s what IFTTT does for you. The name of this automation tool stands for If This, Then That. It connects all kinds of apps and services together to automate multi-step tasks in whatever way you want. For example, if you publish a blog, you can create an IFTTT “applets” that will see the new post and create a tweet as well as a Pinterest post about it.

If there’s a task in your workflow that you often overlook despite all the to-do notes, try IFTTT.

2. Buffer

Buffer is a trendy scheduling tool that allows digital marketers to schedule posts across a range of social media platforms. You can either customize each post to each platform or publish the same one ubiquitously.

You can use a Buffer Chrome extension to add any content you find on the Web to the Buffer queue. This adds a bit of flexibility and power to the whole process of content curation and sharing. Your posts will be circulated at the best possible times. You can also track shared links to see which content is most effective in terms of readers’ engagement.

3. Quuu

Already have Buffer? To make things easier for you, i.e., to reduce the task where you are the one in charge of finding valuable content to share, start using Quuu. This is a social media marketing tool that curates content on behalf of you: it captures constantly top-quality relevant content and adds it to the Buffer queue. This removes your burden of curating and sharing content that you always want to share (i.e., your own blog posts and promotional content).

B. Social Media Monitoring Tools

Organic social media marketing is divided into two processes. One is about the content that comes from you and your brand. It’s the content you create, the content you aggregate and share with your audience, and promotional content. SMM tools that automate and optimize this part of social media marketing are discussed above. The second aspect of social media marketing comes from the audience. It’s the mentions of your brand online, reviews, questions, compliments, and complaints directed towards you.

While posting may be more important for increasing brand awareness, keeping an eye on what people say about you and responding appropriately is important too. It’s pretty much impossible to manually find all mentions of a brand on social media, as even on social media platforms people don’t always tag the brand. That’s why social media monitoring tools exist: to make communication with an online audience comprehensive. Here are a few that stand out:

1. Awario

Awario is a social media listening tool made for solopreneurs and small businesses. It doesn’t require a large budget, yet it covers all major social media listening features: finds mentions of your brand or any other keyword on all major social media platforms, including influential forums like Reddit; breaks mentions down into positive, negative, and neutral ones; shows you a list of influencers; and offers reports with all the stats on the authors that mention your brand.

2. Mention

Mention offers real-time social media monitoring, and you can set up alerts for your brand, your competitors, and your industry. With this tool, you can view and respond to each like, tag, or mention (ah, see what they did there?) right in the app. You can also sort mentions by importance or significance, and even set up filters, including by source or by language.

Mention also offers two options tailored to the different who need social media monitoring: small businesses focused on their own branding and agencies working on behalf of their clients.

3. Brandwatch

If your budget is much larger, then Brandwatch may be the tool for you. Brandwatch’s analytics data is highly visual: perfect to illustrate the meaning of social media marketing to clients, if you’re an agency.

Another feature that makes Brandwatch stand out is Signals. You have an option to set up an alert whenever a keyword is mentioned by the authors you choose. Signals alert on significant changes in the data set, such as a sudden peak in the number of mentions or an increase in negative mentions.

4. Talkwalker

Talkwalker is another enterprise-level tool that’s undoubtedly one of the most powerful on the market. It offers a huge range of filters, sub-filters, and platform coverage. Not only does it cover social media, news sites, blogs, and forums, but also broadcast, TV, and print. The data available is almost endless. It combines information from Google Analytics and social media, sentiment analysis, and image recognition to show you the most accurate report on every aspect of the audience.

Talkwalker is aimed at teams of marketers and PR pros, and it makes working in teams easy. It allows you to manage a smooth workflow within a department and easily share data across departments.

C. Social Media Advertising Tools

Social media marketing is tricky. Sometimes it seems as if everything can be achieved organically and for free, as long as your efforts are creative and authentic. Unfortunately, this is rarely the case, and it becomes less and less common to achieve social media marketing success without any advertising budget. This is especially the case with Facebook. However, as appealing as Facebook makes advertising look, it’s pretty hard to make it work if you don’t have the right tools. So here’re the chosen ones:

1. Facebook Ads Grader

Although Facebook offers some analytics on ads, it’s often hard to tell whether your ads are worth the money, and if not, what has to be improved so that they could be more effective. WordStream’s Facebook Ads Grader lets you know just that: it provides a completely free assessment of your Facebook Advertising performance.

The report-based tool generates a detailed summary of the areas in which you’re succeeding and falling behind. The analysis includes metrics that show you how much the Key Performance Indicators differ based on who you’re advertising to; how your best and worst-performing ads compare to your competitors; whether you’re paying too much; whether you’re targeting the right audience; etc. It also shows if your campaigns, ad sets, and ads adhere to the industry standards established by Facebook. Basically, the Facebook Ads Grader is the easiest way to see if you’re getting the most out of your budget and how you can improve.

2. Qwaya

Qwaya is a tool to help create and manage Facebook and Instagram ads. It makes sense to buy it before you’ve even started investing money in Facebook Ads. Qwaya lets you schedule ads, offers analytics integration and team collaboration. Most importantly, it lets you A/B test your ads.

Anyone in marketing knows that testing is key to find the right message for your audience. Social media advertising isn’t an exception. With Qwaya, you can test every variable you’d like to make sure you’re not wasting your money and getting the best possible outcome.

3. Perfect Audience

This is a retargeting tool that can be used for Facebook advertising. Once you get over the clearly outdated design (sorry) and try the tool out, you might find it to be very effective for your business.

Retargeting is a big part of any advertising strategy – or at least it should be. Perfect Audience simplifies the process and helps you set up campaigns and view results. It provides info on impressions served, clicks back, conversions, and cost. The tool can be used for the Web and mobile as well as Facebook.